This page lists selected resources on integrated care, with an eye to advocacy around consumer protections.  It is not meant to be comprehensive but focuses on documents that are relatively recent and that have particular relevance to consumer protections.

Justice in Aging (formerly National Senior Citizens Law Center): Issue Briefs and Special Reports on Dual Eligibles:

 

• Ensuring Consumer Protection for Dual Eligibles in Integrated Models
• Unfinished Business: Designing Appeals Procedures in the Dual Eligible Demonstrations 

• What’s in a Notice? How Notices of Action Protect Consumers in Medicaid Managed Long-Term Services and Supports 

• You’ve Got Mail: Designing Enrollment Notices for a Dual Eligible Demonstration Rollout

• Is it Working? Recommendations for Measuring Rebalancing In Dual Eligible Demonstrations and MLTSS Waivers 

• Analysis Compares Appeals Systems in Dual Eligible Demonstration Projects       

• Continuity of Care in the Dual Eligible Demonstrations: A Tool for Advocates 

• Identifying and Selecting Long-Term Services and Supports Outcome Measures 
• Special Report: Assessing the Quality of California Dual Eligible Demonstration Health Plans

Kaiser Commission on Medicaid and the Uninsured 

• Comparison of Financial and Administrative Alignment Demonstrations for Dual Eligible Beneficiaries
• One Year into Duals Demo Enrollment: Early Expectations Meet Reality
• Long-Term Services and Supports in the Financial Alignment Demonstrations for Dual Eligible Beneficiaries
• Medicare’s Role for Dual Eligible Beneficiaries
• Explaining the State Integrated Care and Financial Alignment Demonstrations for Dual Eligible Beneficiaries
  

AARP Public Policy Institute

• Protecting Consumers in Dual Eligible Demonstration Projects 
• Two -Thirds of States Integrating Medicare and Medicaid Services for Dual Eligibles 

Integrated Care Resource Center

• State Integration Activities

Center for Health Care Strategies

• Medicaid-Medicare Integration Tool Kit
• Strategies for Hiring and Training Care Managers

DREDF

• Accessibility Related Network Readiness Review Criteria
• Position Paper on Medicaid Healthcare Accessibility for People with Disabilities

Community Catalyst

• Miles to Go: Progress on Addressing Racial and Ethnic Disparities in the Dual Eligible Demonstration Projects
• Voices for Better Health